Hermès Kelly 25 Black Epsom Palladium Hardware Hermès

Fast Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse personnel is highly-skilled and will pack your products in accordance with our exact and exact specifications. Before shipping your items will be carefully inspected and secured. Everyday we deliver thousands of packages to customers from all over the world. This is a testament to our commitment to be the largest online retailer worldwide. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders that contain more than one item are assigned a processing time in accordance with the item.

Before shipping, all ordered products will be thoroughly inspected. Today, the majority orders will be delivered within 48 hours. The delivery time is estimated to be between three and seven days.

Returns

Due to multiple entities, including the factory and the warehouse, we cannot effectively manage inventory. The actual stock levels can fluctuate at any point. It's possible that you may not receive your order after the order has been made.

Our policy is for 30 days. Unfortunately, if the 30 days have elapsed since you purchased your product, we are unable to give you a refund or exchange.

You can only return a product when it's unopened and in the same condition as when you first received it. The item must be in the original packaging.